This policy applies to all products purchased through the Adishaa website (www.adishaa.com) by customers residing in India.
a. Defective Product: A product that is not of the quality or quantity agreed upon by the customer and Adishaa, or is damaged or faulty.
b. Damaged Product: A product that has been damaged during shipment or handling.
At Adishaa, we strive to ensure your satisfaction with our products.
If you find that an item does not meet your expectations, we offer an exchange service within a specific timeframe.
You may request an exchange for any unworn, unused, unwashed, unaltered, undamaged, and tag-retaining item within 7 days from the delivery date.
You can exchange it for a different size or style.
Please be aware of the following restrictions:
• Exchanges are not applicable for Sale items.
We value your satisfaction and are here to assist you in finding the perfect fit or style for your needs.
At Adishaa, we accept returns for unworn, unused, unwashed, unaltered, undamaged items with original tags within 7 days from the delivery date.
To process your refund, please use the provided bank transfer method, which may take up to 15 working days.
In case of a product defect, we kindly ask you to share clear videos or images of the parcel opening to help us assess the issue.
To initiate a return or exchange, please click on the designated link.
For returns, you may either have a reverse pickup arranged by us or send the parcel to our designated address:
ADISHAA STYLING PRIVATE LIMITED
Plot In Kh No.-408 Third Floor A-Block,
Gali No-8, Mahipalpur Extn
New Delhi – 110037
Contact:
Upon receiving the item, we will inspect it thoroughly. If it meets our quality standards, we will proceed with your return or exchange request. Please note that an item is eligible for a return/exchange only once.
At Adishaa, we strive to provide a seamless shopping experience. To maintain efficiency in our order processing, we kindly request that you review your order carefully within 24 hours of placing it. After this period, cancellations will not be accepted.
In case you need assistance or have any concerns about your order, please reach out to our customer support team promptly. We will do our best to address your concerns and ensure your satisfaction.
You can email us on info@adishaa.com for any additional queries.
